Accredited Customer Engagement Training
Our accredited training is endorsed by OAL . Training has been developed by Acres Consultancy Limited to meet the needs of sales employees in the fitted kitchen, bedroom and bathroom industry.
This retail programme demonstrates best practice in customer engagement, understanding needs, objection handling techniques, how to agree the next stage and alternative options in closing the sale.
To ensure maximum engagement, relevant `original film` demonstrates scenarios for group discussion and where practically possible, these can be personalised.